Privacy policy of Gertrude

Privacy policy

Super 3 NV (J. Elewijckstraat 52, 1853 Strombeek-Bever, BE0428294887) (hereinafter "the Company") offers this privacy policy.

It can be contacted by telephone on 003222679955, by e-mail info[at]gertrude-store.be and by post J. Elewijckstraat 52. 1853 Strombeek-Bever

The User declares that he/she has read and accepted this Policy before placing an order on the Site.

Protection of personal data

The Company reserves the right to collect and process personal data relating to its Customers, in particular surname, first name, e-mail address, postal address for delivery or invoicing, telephone number, etc.

If the User refuses to communicate his/her personal data, he/she will not be able to place an order on the Site.

The Company uses the personal data of its Users for the following purposes: providing services on the site, managing and processing orders, invoicing, responding to contact forms and retraction forms, managing requests to delete, modify and access personal data, managing receivables, collecting IP addresses and sending newsletters about the Company's products and activities (marketing research). Data processing is necessary for the performance of the contract concluded with the Consumer, for the negotiation of new contracts and for the legitimate interests pursued by the Company.

Data is kept for a period of 10 years.

Data is processed by the Company and by its service providers, who act as subcontractors, such as the Site host, Mailchimp.

The Company takes all necessary measures to protect personal data, to preserve its integrity and confidentiality, and in particular to prevent it from being distorted, damaged or communicated to unauthorized third parties.

User rights

In accordance with the Belgian law of December 8, 1992 on the protection of privacy with regard to the processing of personal data, and from May 25, 2018, with European Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, the User has the right to access his/her data, to request its modification, its total or partial deletion or its transfer.

The User declares that his/her data is valid and up to date.

The User may also object to the processing of his/her data.

Such written requests may be sent to the Company by e-mail (info[at]gertrude-store.be) or by post to the following address J. Elewijckstraat 52. 1853 Strombeek-Bever

Complaints in the event of non-compliance with the regulations may be addressed to the Belgian Commission for the Protection of Privacy (which will become the Data Protection Authority as of May 25, 2018), at the email address commission@privacycommission.be.

Cookies

The Company uses cookies on the website.

Cookies are files stored on the hard disk of the User's computer when browsing the website.

Their purpose is to improve the User's browsing experience and the efficiency of the website.

A banner will appear on each new visit to the site, asking the User to accept cookies. More information on cookies and how to control and deactivate them: Manage cookies on this site.

The User will be informed of the specific purposes of cookies, and of the possibility of modifying his/her browser settings (by clicking on the link in the banner), in order to be able to refuse cookies.